Welcome to VisionCraft's support page.  

Submit a Support Request

To initiate a new support incident simply click on the link below and send an email to our support team. Your support request will be sent to the appropriate member of our support staff and a support ticket will be created for you to aid in tracking your issue.

support@visioncraft.com

Please include the product / solution you are requesting support on in the subject line to help us route your support request in a timely manner.

Online Remote Support

Click the link below if directed by a VisionCraft Support Representative.  This redirects you to our remote support page which can allow for you to authorize VisionCraft to initiate a support session and remotely control your system.

Click Here to Start Online Support
http://remote.visioncraft.com

Clicking this link will redirect you to a new page.  On this new page click the 'PUBLIC AREA' button located on the left side of the page.  Then click on 'JOIN MEETING' next to the name of the VisionCraft representative who is assisting you.  Below are examples of what you will see.